Hats off to Doug, Jesse, and Capitol Ford for a job well done! They've earned my business.
- on Yahoo
My wife and I recently decided we wanted to reduce our monthly car payment while also purchasing a vehicle that will tow a small camper. We had a 2011 Kia Sorento (which we really liked but was not set up for towing) to trade and were looking for an Explorer or Escape. I had been looking at Craigslist and other online venues for a few weeks trying to find a good deal, but didn t really want the hassle of selling the Kia outright. I contacted Doug Creech at Capitol Ford about a couple Explorers, then saw an Escape (which Doug saw come in and immediately thought of me as well). Doug had me take the Escape for a couple hours to give it a good test drive. I then spoke to him regarding my trade, which after a little back and forth Doug gave me what I feel was a reasonable trade-in offer on the Kia. At no time did he pressure me at all, which was rather refreshing. We negotiated a deal, and Doug took care of a coupe things on the Escape for me. Two days later my wife and I returned to complete the deal. The transaction was painless and completed quickly with Jesse in finance (who was very personable and helpful) bringing it to fruition. Not only did my wife and I find a nice, low mileage vehicle we can use for towing,, we also lowered our monthly payment significantly.